Privacy Policy

Last updated: April 2026

Framework Studio ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.

  1. INFORMATION WE COLLECT
    We may collect personal information that you provide directly to us, including your name, email address, business information, and any details submitted through enquiry forms or communications.

    We may also collect limited non-personal data automatically through cookies or analytics tools.

  2. HOW WE USE YOUR INFORMATION
    We use your information to respond to enquiries, provide our services, manage client relationships, and improve our website and user experience.

  3. LEGAL BASIS FOR PROCESSING
    Where applicable, we process your information based on your consent, the need to perform a service, or our legitimate business interests.

  4. SHARING YOUR INFORMATION
    We do not sell or trade your personal information.

    We may share your information with trusted third-party providers (such as website hosting platforms, email tools, and analytics services) where necessary to operate our business.

  5. INTERNATIONAL DATA TRANSFERS
    Some of our service providers may store or process data outside of New Zealand. By using our website, you acknowledge that your information may be transferred internationally.

  6. DATA STORAGE AND SECURITY
    We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Information is stored using secure systems appropriate for business use.

  7. DATA RETENTION
    We retain personal information only for as long as necessary to fulfil the purpose for which it was collected and to meet legal or business obligations.

  8. COOKIES AND ANALYTICS
    Our website may use cookies and analytics tools to understand how visitors interact with our site and to improve performance.

    You can disable cookies through your browser settings if you prefer.

  9. YOUR RIGHTS
    You may request access to, or correction of, your personal information at any time.

  10. THIRD-PARTY LINKS
    Our website may contain links to external websites. We are not responsible for their privacy practices.

  11. UPDATES TO THIS POLICY
    We may update this Privacy Policy from time to time. The latest version will always be available on our website.

  12. CONTACT
    For any questions or requests, please contact: email@fwstudio.co.nz